FAQs

What does the train need to operate?

The best surfaces are concrete/asphalt and gravel. The train can operate on grass, however if it is a rough surface it can be a bumpy ride. We do not operate on hills and prefer very small or no inclines. The ideal area size for the train to operate in is roughly a ten car parking lot. It is capable of turning around in a standard sized street, so long areas can work too. We will also need a location to park the trailer to load and unload the train.

Where are you located?

We are located in Hartford, SD.

Do you deliver?

Yes, we deliver for free anywhere within around 25 miles of hartford. We do deliver outside of that area for roughly $1.70/mile of the round trip. We do offer customer pickup as well.

Do you provide a train operator?

Yes, we provide a trained train operator who will drive the train for you. If you are interested in providing a driver for your event please contact us ahead of time.

What happens if we cancel or we get bad weather?

If you cancel outside of 48hrs of the event we will provide a full refund. If inclement weather prevents us from operating the train at your event we will provide a full refund.

Do you offer long term services?

Yes, if you would like to rent the train for multiple days or weeks we will work with you to make that happen.

Do you have a minimum hour requirement?

Yes, we require a rental of at least 2 hours. If you would like a shorter period please contact us.

How many people can fit on the train?

The train is designed for children and can fit up to 20. It is large enough for adults and can fit 2 adults and 2 children per car.